This policy explains what data we collect when you visit our website or contact us, why we collect it, how we protect it, and your rights under UK data protection law (UK GDPR).
Valdura is the controller of your personal data: Valdura Ltd, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. We also have a branch in Istanbul, Türkiye.
Privacy questions: info@valduraltd.com
Contact details you send us through the website form, WhatsApp or email: your name, email, phone number, the service you are interested in and your message.
Basic technical data logged automatically by our hosting to keep the site secure, such as IP address, browser type and time of visit.
Only with your consent: measurement and advertising cookies from Meta (Pixel) and Google, which help us understand how our ads and pages perform.
To reply to your enquiry and prepare a quote (steps before a contract / legitimate interests).
To deliver the services agreed with our clients (performance of a contract).
To measure website and ad performance (only with your consent, which you can withdraw at any time).
To meet our legal and accounting obligations.
We use one essential cookie (vd_consent) to remember your choice in the consent bar.
Meta and Google cookies are only enabled after you click "Accept". If you decline, measurement tools stay off or run without cookies.
You can change your choice at any time using the "Cookie settings" link at the bottom of every page.
Only the providers we rely on to run our business: hosting, email, WhatsApp when you message us there, and Meta and Google when you accept cookies.
We never sell your data or share it with anyone else for their own marketing.
Some providers may process data outside the UK; where they do, appropriate legal safeguards are in place.
We keep enquiry messages for up to 24 months unless you become a client. Client and invoicing records are kept for as long as the law requires.
We delete or anonymise data once we no longer need it.
You can ask for a copy of your data, or ask us to correct, delete, restrict or transfer it, object to its use, and withdraw your consent at any time.
Email info@valduraltd.com and we will reply within one month. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.
We may update this policy from time to time; the date of the latest update is shown at the top of this page.
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